If for any reason you are not completely satisfied with your purchase, you may return the product(s) within 30 days of the purchase date for a complete refund (less shipping and handling) or you may exchange for another product.   The purchaser is responsible for the return shipping charges.  If you choose to exchange your product, your exchange shipping fee will be 1/2 of the quoted price.  Any credit will be reimbursed via the original payment method.   Please contact Colby Clark & Co for a RMA number.  Any questions on the return policy, please contact us at 586-940-0044 Monday - Friday from 9am - 5pm or via email at ColbyClark@HandSanitizerOnTheGo.com.